Tech Support
IT HELPDESK
Our IT Helpdesk is here for you. Send your question to helpdesk@ishcmc.edu.vn and receive a reply within 24 hours.
ID CARDS
All adults need an ISHCMC ID card to enter our Campus. To order an ID card for yourself, or your nanny or helper, please click here to register and log in with your Toddle/ SEQTA username and password.
During your child's application to ISHCMC, we requested for parents and guardians to upload a passport-style photo. This will be used to print your ID card.
If you have not uploaded your passport-style photo, please email helpdesk@ishcmc.edu.vn including your child's full name and your full name. Please note your ID card will be available for collection from our IT offices on either Primary or Secondary campus 48 hours after receiving your photo.
DOWNLOADING TODDLE & SEQTA
It is important you can access Toddle (Primary only) and SEQTA to receive communication regarding your child's learning as outlined here.
CONTACT INFORMATION
For further enquiries, please contact helpdesk@ishcmc.edu.vn or visit:
Primary Campus:
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Opening Times: 08:00 - 12:00 & 13:00 - 16:00
Location: Level 3, Admin Building.
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Secondary Campus:
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Opening Times: 08:00 - 12:00 & 13:00 - 16:00
Location: Level 2, turn left exiting the elevators.